Last Updated: May 16, 2026
Please read these Terms of Use ("Terms") carefully before accessing or using the Flovonix website located at flovonix.com and its subdomains (the "Site"), or purchasing any hardware or subscription services offered by Flovonix ("Services"). These Terms apply to all visitors, registered users, and customers.
Your agreement to these Terms is obtained through an affirmative assent mechanism. At account registration and at checkout, you will be presented with a mandatory checkbox that must be selected before proceeding. The checkbox reads: "I have read and agree to the Flovonix Terms of Use and Privacy Policy," with hyperlinks to both documents. You cannot complete registration or place an order without selecting this checkbox.
By selecting that checkbox, you confirm that you are at least 18 years of age, that you have read and understood these Terms and our Privacy Policy, and that you agree to be bound by them. If you do not agree, you must not access or use the Site. Flovonix records the timestamp, IP address, and user identifier associated with each assent event and retains those records for the life of the account plus any applicable statute of limitations period.
Strongwork LLC, a Nevada limited liability company, doing business as Flovonix ("Flovonix," "we," "us," or "our"), provides an AI-powered irrigation management platform. Our platform uses artificial intelligence to research your local water authority's watering rules and restrictions, program a compatible WiFi irrigation controller installed at your property, and automatically update your irrigation schedule when those rules change.
The physical irrigation controller ("Device") used in connection with our Services is the OpenSprinkler v3.4 WiFi controller, manufactured and supported by a third party. Flovonix is not the manufacturer of the Device and does not represent or warrant the Device's performance beyond what is expressly stated in these Terms.
You must be:
By using the Site or purchasing Services, you represent and warrant that you meet all of the above requirements.
To access certain features or place an order, you must create an account. You agree to:
You are solely responsible for all activity that occurs under your account. We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
We reserve the right to terminate or suspend accounts that contain inaccurate information or that are used in violation of these Terms.
The Device (OpenSprinkler v3.4 WiFi controller) is sold to you as a physical product. Upon delivery and payment, the Device becomes your property. You are not renting or leasing the Device. If you cancel your Flovonix subscription at any time, you retain ownership of the Device and may use it independently through OpenSprinkler's own free application and web interface.
The Device is subject to the OpenSprinkler manufacturer's own warranty and support terms. Flovonix does not provide a warranty on the Device hardware itself beyond any warranty pass-through offered at the time of sale.
You are responsible for mounting and wiring the Device to your existing irrigation valve system using the instructions included with the Device. Flovonix does not warrant that self-installation will be performed correctly and is not liable for any damage to your property, irrigation system, or the Device caused by improper installation.
A subscription is required to access the Flovonix AI platform, including automated schedule research, restriction monitoring, weather-aware adjustments, and remote device management. Subscription plans are:
Subscription fees are in addition to the one-time Device cost.
| Item | Cost |
|---|---|
| OpenSprinkler v3.4 WiFi Device | $160.00 |
| Plan | Rate | Billed |
|---|---|---|
| Monthly | $10.00/month | Each month |
| Annual | $99.00/year | Once per year |
All prices are in US Dollars and exclusive of applicable sales taxes, which may be added at checkout based on your jurisdiction.
Your first charge at checkout includes the Device cost and your first billing period's subscription fee. Subsequent subscription charges occur automatically on your renewal date.
You authorize us to charge the payment method on file for all applicable fees on the dates they become due. You must maintain a valid payment method associated with your account.
If a payment fails, we will make reasonable attempts to notify you and retry the charge. Continued failure to pay may result in suspension or termination of your subscription and, where applicable, remote access to device management features.
We use third-party payment processors. By providing your payment information, you also agree to the terms of our payment processor. We do not store full payment card data on our servers.
Your subscription will automatically renew at the end of each billing period at the then-current subscription rate unless you cancel before the renewal date. For Monthly Plan subscribers, your subscription renews each month at $10.00 per month. For Annual Plan subscribers, your subscription renews each year at $99.00 per year.
For Annual Plan subscribers, Flovonix will send a renewal reminder to the email address on file at least seven (7) days before the upcoming annual renewal charge. This reminder will state the renewal date, the amount to be charged, and instructions for canceling if you do not wish to renew.
You may cancel your subscription at any time before the renewal date through your account settings or by contacting us at support@strongwork.com. Cancellation prevents the next renewal charge from being processed. If you cancel after a renewal charge has already been processed, the cancellation will take effect at the end of the billing period for which you have paid, in accordance with Section 7.1.
The applicable subscription rate, billing frequency, and auto-renewal terms are disclosed clearly at checkout before you complete your purchase. By completing your purchase, you acknowledge that you have reviewed and agreed to these recurring charge terms.
You may cancel your subscription at any time through your account settings or by contacting us at support@strongwork.com. Cancellation takes effect at the end of your current billing period. No partial refunds are issued for unused days in a monthly billing cycle or unused months in an annual billing cycle, except where required by applicable law.
Upon cancellation, the Flovonix AI platform will cease programming and monitoring your Device. The Device itself remains yours and may be operated manually or through the OpenSprinkler app.
Because the Device is a physical hardware product that has been purchased and configured, all Device sales are final. Returns are not accepted after the Device has been installed, except where the Device is found to be defective on delivery (dead-on-arrival), in which case you must contact us within 7 days of delivery.
If you cancel an annual subscription within 30 days of your annual renewal date and have not used the service during that renewal period, you may request a prorated refund for the unused portion. Refund requests must be submitted in writing to billing@strongwork.com.
If you are a first-time purchaser and wish to cancel your entire order — including both the Device and your subscription — you may do so within fourteen (14) calendar days of your original purchase date, provided that the Device has not yet been installed. To qualify for a full refund under this section, you must:
Upon receipt and inspection of the returned Device, Flovonix will issue a full refund of the Device purchase price and any prepaid subscription fees to the original payment method within ten (10) business days.
Once the Device has been installed — meaning it has been physically wired to your irrigation valve system — the Device sale is final and no refund of the Device purchase price will be issued, consistent with Section 7.2. If you cancel your subscription after installation but within the fourteen (14) day window, any prepaid subscription fees will be refunded on a prorated basis for the unused portion of the billing period.
By completing your purchase, you acknowledge that you have read and understood this cancellation policy, including the distinction between pre-installation and post-installation cancellation rights.
Except as expressly provided in Section 7.4, no cooling-off period, right of rescission, or trial period applies to your purchase of the Device or subscription. To the extent any applicable federal or state law mandates a cooling-off or rescission right for home service contracts or in-home installation services that cannot be waived by agreement, such statutory rights are not affected by these Terms and will apply in accordance with their terms.
Flovonix uses artificial intelligence to research and interpret irrigation rules and restrictions published by water authorities across the United States. You acknowledge and agree to the following:
Flovonix does not guarantee that your irrigation schedule will at all times be in compliance with your local water authority's current rules. Water authority rules can change with little or no advance notice. AI interpretation of those rules may occasionally be incomplete, outdated, or inaccurate. System outages, connectivity failures, or delays in AI processing may cause your device to operate on a schedule that does not reflect the most current restrictions.
You remain solely responsible for knowing and complying with the irrigation restrictions that apply to your property. You should not rely exclusively on Flovonix as your only means of verifying compliance.
Flovonix is not responsible for any fines, citations, penalties, or enforcement actions issued by your water authority, municipality, or any governmental body, regardless of whether you were using the Flovonix platform at the time of the alleged violation.
Flovonix is not responsible for damage to your lawn, plants, landscaping, trees, or irrigation infrastructure resulting from missed watering cycles, incorrect schedules, device failures, power outages, connectivity disruptions, or any other cause related to or independent of the Services.
Flovonix may incorporate weather data from third-party providers to inform watering adjustments. We do not warrant the accuracy or completeness of third-party weather data, and weather-triggered decisions (such as skipping a cycle due to forecast rain) are made on a best-effort basis.
Flovonix targets 99% monthly uptime for the AI platform, measured as the percentage of total minutes in a calendar month during which the platform is available and operational, excluding scheduled maintenance windows as described in Section 9.2. This target is a service objective and not a guarantee. Flovonix does not warrant uninterrupted availability of the platform.
Flovonix may take the platform offline periodically for scheduled maintenance, updates, or infrastructure improvements. For planned maintenance expected to exceed thirty (30) minutes, Flovonix will use commercially reasonable efforts to provide at least forty-eight (48) hours' advance notice to the email address on file. Scheduled maintenance windows will be conducted during off-peak hours where practicable. Downtime attributable to scheduled maintenance is excluded from the uptime calculation in Section 9.1.
If the platform fails to meet the 99% monthly uptime target in a given calendar month, excluding scheduled maintenance and Force Majeure Events as described in Section 22, you may request a service credit equal to a prorated amount of your monthly subscription fee for the affected month. To request a credit, you must submit a written request to support@strongwork.com within fifteen (15) days following the end of the affected calendar month. Service credits will be applied to your next billing cycle and have no cash value. Service credits are not available to customers whose accounts are past due at the time of the outage.
Service credits issued in accordance with Section 9.3 are your sole and exclusive remedy for any platform outage, service degradation, or failure to meet the uptime target set forth in Section 9.1. Nothing in this Section limits the application of the limitation of liability in Section 15 or the disclaimers in Section 14.
The Flovonix platform requires that your Device maintain an active internet connection via your home WiFi network. You are responsible for maintaining a functioning WiFi connection at the service address. Flovonix is not responsible for service degradation, missed cycles, or loss of remote management features resulting from WiFi outages, router changes, ISP interruptions, or power failures at your property.
If your Device goes offline, Flovonix will attempt to alert you via the notification method on file. However, we do not guarantee timely detection of all offline events and are not liable for missed cycles during offline periods.
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You may not:
All content on the Site, including text, images, graphics, software, trademarks, logos, and the design and arrangement of the Flovonix platform, is owned by or licensed to Flovonix and is protected by applicable intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your personal residential use only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Site without our prior written consent.
The OpenSprinkler name and related trademarks are the property of their respective owner. Flovonix's use of OpenSprinkler hardware does not imply any partnership or endorsement beyond a reseller or integration relationship.
Your use of the Site and Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, and protect your personal information, including your service address, account data, and device usage data. By using the Site or Services, you consent to the data practices described in our Privacy Policy.
Flovonix integrates with or relies upon third-party services, including but not limited to payment processors, weather data providers, mapping and address verification services (such as Google Maps), and the OpenSprinkler hardware ecosystem. Your use of any third-party services is governed by those parties' own terms of service and privacy policies. Flovonix is not responsible for the performance, availability, or data practices of any third-party service.
THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FLOVONIX EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FLOVONIX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF FLOVONIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL FLOVONIX'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO FLOVONIX IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent such limitations are prohibited by applicable law, they shall not apply to you, and our liability will be limited to the fullest extent permitted.
You agree to indemnify, defend, and hold harmless Flovonix and its officers, directors, employees, contractors, affiliates, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles, reflecting Flovonix's primary operational focus on the Las Vegas and Henderson metropolitan area.
Before initiating any formal legal action, you agree to contact us at legal@strongwork.com and allow us 30 days to attempt to resolve your dispute informally.
If informal resolution fails, any dispute arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, with proceedings conducted in Clark County, Nevada or by telephone/videoconference at either party's option.
You and Flovonix each waive the right to a jury trial and agree that disputes will be resolved solely on an individual basis. You may not participate in class arbitration or class action proceedings.
Either party may bring a claim in small claims court if the claim qualifies and remains within the jurisdictional limits of that court.
Any claim arising out of or relating to these Terms or the Services must be brought within one (1) year of the date the cause of action accrued, or it is permanently barred.
We may update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and make reasonable efforts to notify you by email or by a notice on the Site. Your continued use of the Site or Services after the effective date of any changes constitutes your acceptance of the updated Terms.
If you do not agree to a material change, your sole remedy is to stop using the Services and cancel your subscription.
Where Flovonix elects to terminate your account for reasons unrelated to a violation of these Terms — including but not limited to business discontinuation, platform sunset, or other operational decisions — Flovonix will provide you with at least fourteen (14) days' prior written notice sent to the email address on file. During that notice period, you will have a reasonable opportunity to export your irrigation schedule data and account history through your account settings or by contacting us at support@strongwork.com. Flovonix will make such data available in a commonly used, machine-readable format for no less than the duration of the notice period.
If you violate these Terms, Flovonix reserves the right to suspend your account and access to the Services immediately and without prior notice. In the case of non-payment of fees, Flovonix will provide you with written notice of the outstanding balance and a five (5) day cure period wu may resolve the non-payment before Flovonix proceeds with full account deletion. Suspension of remote access features may take effect immediately upon notice of non-payment and will remain in effect until the outstanding balance is resolved or the account is deleted at the conclusion of the cure period.
Upon termination, your right to use the Services ceases immediately. Sections 8, 14, 15, 16, 17, and this Section 19 survive termination.
You may terminate your account at any time by contacting us at support@flovonix.com. Termination of your account does not release you from any obligations that accrued prior to termination.
By creating an account or placing an order, you consent to receive electronic communications from Flovonix at the email address on file. All agreements, notices, disclosures, and other communications we send electronically satisfy any legal requirement that such communications be in writing.
Important notices from you to us — including any pre-dispute notice required under Section 17.1 — must be sent to:
Strongwork LLC d/b/a Flovonix Email: legal@strongwork.com Mailing Address: [REGISTERED AGENT / PRINCIPAL OFFICE ADDRESS — TO BE INSERTED]
Entire Agreement. These Terms, together with our Privacy Policy and any order confirmation, constitute the entire agreement between you and Flovonix with respect to the Site and Services and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision is severed from these Terms and does not affect the validity or enforceability of the remaining provisions.
Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
No Agency. Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship between you and Flovonix.
Flovonix shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond Flovonix's reasonable control ("Force Majeure Event"). Force Majeure Events include, without limitation: acts of God; natural disasters; fire; flood; earthquake; epidemic or pandemic; war; terrorism; riot or civil unrest; government actions, orders, or regulations; internet or telecommunications infrastructure failures; power grid failures; cyberattacks or distributed denial-of-service attacks on third-party infrastructure; outages or discontinuation of third-party APIs or data services, including weather data providers; changes in the format, structure, or availability of water authority data publications; and the discontinuation, deprecation, or material alteration of the OpenSprinkler hardware platform, firmware, or API by its manufacturer or any successor entity.
For the avoidance of doubt, if the manufacturer of the OpenSprinkler Device discontinues its platform, ceases to support its API, or otherwise renders the Device incompatible with the Flovonix platform in a manner outside Flovonix's reasonable control, Flovonix shall not be deemed in breach of these Terms as a result of any resulting service interruption or degradation. In such an event, Flovonix will use commercially reasonable efforts to notify affected customers and, where technically and commercially feasible, to identify and implement a compatible alternative solution.
In the event of a Force Majeure Event, Flovonix's obligations under these Terms are suspended for the duration of the event. If a Force Majeure Event continues for a period exceeding ninety (90) consecutive days, either party may terminate the affected subscription upon written notice, and Flovonix will issue a prorated refund of any prepaid subscription fees attributable to the period following the date of termination.
"Device" means the OpenSprinkler v3.4 WiFi irrigation controller sold and installed in connection with the Flovonix platform.
"Services" means the Flovonix AI-powered irrigation management platform, including schedule research, automatic updates, weather-aware adjustments, remote monitoring, and any related software or features accessible through a Flovonix subscription.
"Site" means the Flovonix website at flovonix.com and its subdomains.
"Subscription" means the recurring monthly or annual service plan required to access the Flovonix AI platform.
"Water Authority" means any municipal, county, regional, or other governmental body responsible for establishing and enforcing residential water use restrictions in your area.
"You" or "your" means the individual or entity accessing the Site or using the Services.
For questions about these Terms, please contact us:
Strongwork LLC d/b/a Flovonix Email: legal@strongwork.com Support: support@strongwork.com Billing: billing@strongwork.com